IT Manager –Systems & Projects
Job Description:
Summary
- Plans, executes, and finalizes projects according to strict deadlines and within budget. Also provides hands-on system administration support, system maintenance and operations support by performing the following duties personally or through subordinate supervisors.
Essential Duties and Responsibilities
- Emphasis on directing and managing project development from beginning to end.
- Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
- Develop full-scale project plans and associated communications documents.
- Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
- Liaise with project stakeholders on an ongoing basis.
- Identify and resolve project issues, changes, and conflicts and develop contingency plans.
- Plan, schedule, and track project goals and milestones by developing and delivering progress reports, proposals, presentations, etc.
- Define project success criteria and disseminate them to involved parties throughout project life cycle.
- Recommend, build, configure, and troubleshoot software and hardware enhancements, application deployments and infrastructure upgrades.
- Diagnose and correct computer systems issues.
- Designs, specifies, configures, installs, and maintains local area network hardware, software, and telecommunications services such as personal computers, system software, software applications, printers, servers, routers, bridges, switches, modems, cabling, and Internet service providers.
- Develops and implements policies and procedures related to network hardware and software acquisition, use, support, security, and backup.
- Establishes and maintains network users, user environment, directories, and security.
- Trains users on software and equipment usage.
- Responds to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs.
- Develops and communicates standards for use, operations, and security of network, personal computers, and data.
- Consults with department managers to develop system solutions consistent with organizational objectives.
- Researches and evaluates new technologies.
- Installs and tests software upgrades.
- Collects and analyzes network and memory utilization.
- Develops and implements disaster recovery procedures.
- Ability to get along and work effectively with others is required.
- Regular, predictable attendance is required.
Education and/or Experience
- Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Certificates, Licenses, Registrations
- Driver’s License, proof of insurance.
- Microsoft and Project Management Certifications helpful.
Position Reports to:
Director - IT
Our company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.
This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.