Director of Operations

Key Business Functions, Responsibilities, and Accountabilities:
Warehouse & Pack house

• Plans, implements and monitors the day-to-day operations for the warehousing function, including analyzing operating data and reports, determining manpower needs and monitoring adherence to standards to ensure business plan objectives are met or exceeded
• Accountable for the functions that receive, handle, pack/repack, distribute, and storage of all product, and supplies that come in and out of warehouses.
• Plan warehouse layout and space requirements in order to prevent loss or damage, and to achieve full warehouse optimization.
• Take into account full implications of product turnover, size, weight, and other factors when allocating warehouse space.
• Manage an annual budget or capital investment plan for warehousing functions across the organization.
• Develop and/or enforce corporate policies regarding security and safety in order to maintain a safe working environment.
• Work with Food and Healthy Safety to maintain appropriate and complete documentation regarding regulated products and/or hazardous materials.
• Conduct periodic spot-checks of inventory levels, supplies, or equipment.
• Assess the need for, and arrange the purchase of, moving equipment like trailers, forklifts, crash pads, dollies, and so on.
• Identify discrepancies between inventory records and take action.
• Ensure Quality Control and Inventory Manager reconcile reports to Procurement
• Drives the warehouse management team, including involvement in the recruitment and selection process of new employees, assigning work, providing training and development, evaluating performance, and building a motivated, effective team to ensure that organizational goals for diversity, career development, productivity, performance management and employee involvement are met

Inventory

• Collaborate with inventory manager and dry goods manager to minimize shortages and improve inventory holdings.
• Ensures all policies and procedures necessary for adequate inventory control are in place and followed accordingly
• Maintains oversight of all transactional data to ensure inventory integrity

Logistic/Shipping and receiving

• Ensure processes to communicate all delays or variances in inbound/outbound freight to the appropriate parties are adhered to
• Ensure all production orders are shipped to customers in a timely manner in adherence to delivery schedules.
• Investigate causes of lost or damaged shipments and other matters; make adjustments where necessary.
• Directs all shipping, receiving and parts picking activities to meet/exceed all service level requirements
• Directs all activities related to inventory control and accuracy, on time shipments, condition of shipments and completeness of paper work.
• Monitor inbound/outbound shipping and receiving.
• Other duties, tasks, special projects as requested by the CEO

Relationship Management

• Work closely with Global Supply and Sales to forecast and plan for fulfillment of customer orders
• Work with Finance and HR to ensure all employees adhere to company policies and procedures
• Collaborate with Food Safety and Health Safety to support audits and compliance