Client Services Representative - Joe Produce | Produce Jobs, Produce Careers, Agriculture Jobs, Agriculture Careers

Client Services Representative

Job Description: 

Produce Alliance, LLC specializes in providing fresh produce procurement and distribution services to foodservice clients across North America, the Caribbean and beyond. Produce Alliance manages a group of 50 independently owned specialty distributors of fresh products, with combined produce sales of over $4 billion annually. Each produce distributor is carefully selected using the most rigorous qualification criteria. Each commits to full compliance with Produce Alliance’s audited distribution, purchasing, and category management programs designed for client success. Produce Alliance has offices in Chicago, Atlanta, Nashville, and a flagship office in the heart of the growing region of the Salinas Valley in California.

Responsibilities & Duties: 
  • Professionally handle incoming telephone calls, emails and submissions from internal and external clients
  • Track information and run related reports
  • Communicate efficiently daily with clients, vendors and internal team members
  • May be required to work days, evenings and weekends to support the needs of the business
  • Other duties and projects as assigned
Qualifications: 
  • 1-3 years of customer service experience
  • Food service and/ or produce experience is a plus
  • Ability to multi-task
  • Ability to be flexible with changes to policy/procedure, responsibilities and schedules
  • Well-developed interpersonal and communication skills with good telephone and email etiquette
  • Excellent customer service with the ability to problem solve
  • Must be motivated and able to work independently with minimal supervision
  • Attention to detail is a must
  • Demonstrates a solid understanding of the job tasks and the ability to perform them
  • Strong initiative, time management and project management skills

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