Customer Service Representative - Joe Produce | Produce Jobs, Produce Careers, Agriculture Jobs, Agriculture Careers

Customer Service Representative

Job Description: 

Here at United with Earth, we have made it our passion to build a company based on loyalty, partnership and trust.  We believe in running a company with integrity and strong principles.  We advocate for our farmers by giving them the best return on their goods and passing the savings on to our customers. Our founder is the youngest in this industry marketing Medjool dates and Persian cucumbers, and his goal has been to introduce ethnic items to mainstream customers.  As a result, United with Earth has become the largest and fastest growing company in our category. 

Our culture values people with a common sense of integrity in their work. We have an exciting opportunity for customer representative.  This individual will be responsible for building sales with existing and new customers, while maintaining and tracking purchase orders, and coordinating shipment with dispatch and freight companies 

In this key role you will:

  • Take purchase orders from customers and place them with vendors
  • Track POs from point of origin through arrival to customer with various transportation companies
  • Work in a fast pace/exciting work environment with the ability to track inventory

Responsibilities & Duties:

  • Develop strong relationships with current and new accounts
  • Responsible for building sales and providing customers service
  • Coordinating shipments with various trucking companies
  • Order packing, labels and shipping supplies from various vendors

The ideal candidate will meet the following criteria:

  • Positive, proactive attitude
  • Ability to multitask and meet deadlines (Very important)
  • Excellent interpersonal and communication skills
  • Strong sense of urgency and works well under pressure
  • Bilingual (Preferred)
  • Acute attention to detail and accuracy
  • Be reliable and punctual
  • Participate and attend selected trade shows
  • Follow up on sales leads
  • Occasional local travel (must have a car, valid driver’s license, and proof of insurance), including weekends
  • Fast learner / self starter
  • Sensitivity to various cultural backgrounds
  • Ability to lift boxes weighing up to 22 lbs
  • Dedication in supporting the direction and vision of the founder

Qualifications:

  • 1 Years’ experience in related description
  • Customer service experience
  • Proficiency in computer, writing skills and texting
  • Proficiency in Word, Excel, PowerPoint, Outlook, excel (Quick books preferred)
  • Organizational skills and detail oriented
  • Open availability
  • Excellent phone skills
  • Clear background check
  • Excellent references

The salary for this position is commensurate with experience.

Our company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.

Compensation/Salary: 
DOE

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