Nature’s Produce distributes the finest product that Mother Nature has to offer. As we continue to expand our business, we are seeking Routing/Dispatcher to help us keep up with demand for our products and service for our customers.
The Routing/Dispatcher position has the potential to offer the right person an opportunity for advancement within the company. We’re looking for someone who is a “go-getter” and wants growth in their career.
The Routing/Dispatcher position will be in constant contact with high profile customers; routing drivers, scheduling pickup and delivery appointments, maintaining customer container pools, updating the Terminal Management System, and monitoring driver performance.
Handle all incoming calls and deal directly with drivers, management and directly with customers.
Route and Properly dispatch drivers for prompt deliveries.
Data entry of pertinent information regarding orders into our transportation management system (TMS).
Maintain an accurate dispatch board in TMS.
Monitor all shipments to insure delivery deadlines are met.
Monitor and maintain accurate onsite reports for each account.
Help support our customer’s unique delivery needs.
Call drivers and update all driver activity in TMS, in real time.
Research all unfinished loads in TMS daily.
Perform other duties as assigned by manager.
- High School Diploma
- 1-3 years of Transportation support (Dispatch) experience preferred
- Produce industry experience a major plus
- Excellent computer skills (Access, Excel, Outlook, and Internet)
- Commitment to excellence and high standards
- Excellent verbal and written customer service/communication skills. Bilingual is preferred
- Familiar with trucking terminology
- Good judgement with the ability to make timely and sound decisions
- Ability to work with all levels of management
- Strong organizational, decision making, and problem-solving skills
- Able to manage priorities, workflow, and a high level of responsibility
Our Ideal Canidate has an understanding of DOT Compliance, FMCSA, DQ Administration, Emodal and UIIA.