Client Systems Manager

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Job Description: 

PRO*ACT is America’s leading distributor of fresh produce to the foodservice industry sourcing from premier national and regional suppliers.  PRO*ACT streamlines the produce supply chain, offering significant cost benefits and an easy, one-call solution to source the freshest produce for more than 70 third-party inspected, independently owned, local distribution centers across the United States and Canada.  PRO*ACT provides category cost management through commodity contract pricing, in-house consultation services and integrated produce program distribution management.
PRO*ACT is currently hiring for the Client Systems Manager position.

Perform Other Duties as Instructed by Supervisor: 
Responsibilities & Duties: 
  • Mapping of distributor product codes to Pro*Act unique codes
  • Perform activities associated with new customer on-boarding, including distributor matches, unit information, customer numbers, sales uploads, spec list development, item codes for mapping and item code activation for order guides.
  • Validate/update data relating to existing customer accounts, including new units, customer numbers, sales and item codes and online order guides/codes.

Account Management:

  • Support Client Services Director customers
  • Provide correspondence of weekly pricing for review and customer pricing
  • Price Verification
  • Manage/update product lists
  • Produce and collect client surveys
  • Assist Client Services Directors with LTOs
  • Collection of customer sponsorships, incentives and allowances
  • Specification Analysis
  • Handle daily emails and phone call requests

New Account Management:

  • Distributor mapping regional/national
  • Specification review
  • Business analytics
  • Contract item review
  • Produce Pricing Agreement

Contract Management:

  • Manage and update annual contracts customer specific
  • Prepare/update a summary of annual contract components for each customer
  • Document seasonal/quarterly price changes
  • Manage and document freight

  • Proficient in Excel, Word, and Smartsheet a plus!
  • 1 Year produce experience
  • Minimal travel may be required

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Our company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.

This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.

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