JOB FILLED - Technical Services Specialist - Joe Produce | Produce Jobs, Produce Careers, Agriculture Jobs, Agriculture Careers

JOB FILLED - Technical Services Specialist

Job Description: 
Employer Introduction
Verdant Technologies™ is an emerging leader to the Ag-Technology industry, offering HarvestHold™ product life extension technology for floral and produce products. Verdant Technologies and its partners work hand-in-hand to reduce negative environmental impacts while delivering fresher, more nutritious produce and enhanced florals to more people in more places. Verdant Technologies is based in in Denver, Colorado. For more information, visit www.verdant-tech.com.
 
HarvestHold™ by Verdant Technologies, the sheet form of Verdant’s 1-MCP solutions, will be first of the company’s patented products available in the global marketplace. As floral and produce products are harvested, growers and packers will begin the application process by inserting a sheet of HarvestHold into the packaging from which 1-MCP is released.
 
Verdant Technologies is a division of Gulftech International, a diversified holding company with a core competence in developing and operating global manufacturers of industrial equipment and components.
 
Description
What you will do:
  • Responsible for execution of Verdant products as well as customer technical support at point of use/customer facilities ensuring efficient and effective product application and performance as well as on-going high degree of customer satisfaction (for assigned region/customers).
  • Develop and maintain strong working relationships and high degree of satisfaction with customers through timely and effective service/support, collaboration and product subject-matter-expertise.
  • Learn and understand customer needs translating them into product use protocols and service requirements.
  • Assist in launching new customer product use to include training on proper application, handling, and storage.
  • Work with customers to efficiently and effectively troubleshoot and resolve product use issues or complications. Assist in development of effective long-term countermeasures and corrective actions.
  • Communicate with Product Technical Manager on all customer issues, relay remedial action taken, and seek assistance for issues not readily resolved.
  • Work to integrate emerging products into effective customer use.
  • Product related testing, data collection, statistical analysis, and reporting.
  • Assist product and sales teams with product development and innovation as well as account/market penetration and expansion.
  • Manage personal daily activities to achieve assigned goals and Key Performance Indicators.
What it will take to be successful:
  • Proven technical product background in fresh produce supply-chain.
  • Minimum of 3-4 years experience working in quality control, quality assurance, food safety or similar in fresh produce packing or post-harvest environment. Background in R&D for agriculture post-harvest in supply chain experience with sales reps.
  • Bachelors degree in Post-Harvest physiology, Crop Protection, or similar degree programs.
  • Experience with testing protocols, data collection, statistical analysis and reporting.
  • Ability to multitask and meet deadlines.
  • Ability to work independently as well as a member of a team.
  • High degree of professional and commitment to customer service and satisfaction.
  • Up to 50% travel. Willing and able to travel within defined territory/region by vehicle and air with potential international travel, and travel outside of territory/region (overnight and multiple day travel is required).
  • Valid driver’s license, insurability, and passport required.
What we can offer:
  • An exciting and rapidly growing organization with a passion for innovation.
  • Opportunity to directly impact long term organizational performance and growth.
  • Opportunity to grow sales of our world class produce life extension products.
  • Engaging and progressive culture.
Compensation/Salary: 
DOE
Confidential Job: 
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