Job Description:
Highline Vision and Values
Passionately nourish people, community and environment, through embracing our core values of integrity, excellence, care, respect, effort, openness and fairness, in all activities.
Position Summary
Build, maintain and cultivate trusted relationships with assigned accounts while achieving set sales and profitability goals. Strategic and pro-active professional sales development using relationships, collaboration and excellent customer service.
Compensation/Salary:
DOE
Requirements:
- Minimum eight (8) years sales experience working with major retail accounts
- Bachelor’s degree or equivalent relevant work experience
- Successful track record of building strong, trusted relationships
- Solid understanding of grocery and fresh food business operations and processes
- Ability to build trustworthy professional relationships at multiple levels throughout the Customer’s organization and the confidence to present and interact with Senior Management
- Proficiency in Microsoft Office required
- Sales forecasting tools and CRM solutions are highly desired
- Eligible to work in Canada
- Fluent in written and verbal English, other languages are an asset
Working Conditions:
- Must be able to work in British Columbia and/or Alberta, and able to travel within Canada and the USA
- Must possess a valid driver’s license
Responsibilities & Duties:
- Retain and strategically grow Highline’s sales volume through effective management and development of assigned accounts along with identifying and acting upon new business opportunities
- Meet assigned sales expectations, profitability and actively assist team in meeting the sales and profitability targets, including active selling of surplus product and managing shortages in conjunction with Sales Team
- Manage accounts as the main point of contact using timely and customized internal communication and coordination for ad planning, category reviews, problem solving and participating in customer meetings or attending customer events
- Negotiate pricing, contracts and programs in conjunction with the Director of Sales and Marketing
- Manage/monitor internal business plans to effectively meet customer needs and deadlines
- Develop sale strategies and action plans for attaining or exceeding sales and profit goals at both a customer and corporate level
- Conduct customer reviews and participate in strategic account planning with assigned customers
- Work with a variety of data sources (internal sales reports, market trends) to develop an in-depth understanding of the market and suggest avenues for growth to customers and Highline
- Stay abreast of market trends, mushroom industry trends and fluctuating consumers demands
- Identify new customers and potential business opportunities, which are in-line with Highline’s goals
- Communicate assigned customer’s needs, issues, and opportunities internally and assist in the creation of customized plans to address each. Follow-up and ensure customer needs are addressed and projects remain on time
- Act as the main point of communication with assigned customers: effectively communication, shorts, business opportunities, updates on projects etc.
- Work with farm operations and packaging to communicate orders and direct the allocation of product to customer orders
- Adhere to the Safety Policies, including use of proper Personal Protective Equipment (PPE) and other safety equipment
- As reasonably requested in aid of Highline operations or culture compliance, perform any other duties that may be assigned
- Embrace and support the Highline culture and values, acting as brand ambassador at all times
