Job Description:
The position will supervise Quality Assurance/Control programs for the facility. This leadership position will provide effective communication with various levels of the organization, conduct training to develop staff, lead and participate in Quality process improvement projects. Position is responsible for documentation compliance and working with Corporate Quality Assurance on continuous improvement projects.
This position will be 1st shift Monday through Friday with occasional weekends. This position may require approximately 5% travel and work/maintenance coverage beyond the normal hours, shifts, and on weekends/holidays.
Compensation/Salary:
DOE
Responsibilities & Duties:
To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and ability required for this position. Reasonable accommodations may be made to ensure individuals with disabilities are able to perform the work functions.
- Promote quality by overseeing good manufacturing practices, good agricultural practices, and SOPs are followed throughout the facility.
- As part of quality oversight, establish and lead a Quality Task force who meets weekly to discuss crop quality status, customer complaints, and continuous improvement opportunities.
- Improve development and test processes to avoid product defects.
- Drive the identification and correction of product defects in finished packed product, inclusive of product (meeting customer grade expectations) and packaging integrity (code dates, net weights, and package appearance).
- Administer receiving procedures to proactively safe guard purchased products. Oversee inspection of all incoming product.
- Conduct quality audits on a periodic basis and establish corrective action timelines with management.
- Serve as a liaison for customer and oversee customer quality audits. Make customer/market visits as required.
- Establish a working relationship with QA/QC Managers/Supervisors at customer DCs.
- Lead the complaint resolution process; required to investigate and lead the necessary corrective actions to mitigate quality problems. Respond to specific customer requests for quality concerns.
Secondary Duties and Responsibilities:
- Lead the development of standard operating procedures and inspection forms for QA/Production departments and customer profiles for our top 10 customers. Drive product quality team.
- Document daily GMP activities. Maintain files on all required documentation.
- Drive customer specification training throughout entire farm.
Supervisory Responsibilities:
- Direct Reports: QA Technician.
- In addition to managing current direct reports; this position manages all employees of the department and is responsible for the performance management within that department.
- Responsible for interviewing, selecting and training direct reports.
- Is responsible for reviewing performance and administers corrective action.
- Plans the work schedules, assigns duties, tracks absenteeism and reviews work to ensure quality standards.
- Responsible for monitoring work for legal or regulatory compliance.
- Observes and practices safety and housekeeping procedures at all times.
Education:
Required:
- Bachelor Degree in related field.
- Proficiency in Microsoft Word, Excel, PowerPoint and Office 365 Programs.
- Previous HACCP certification program designing and implementation.
- PCQI or HACCP certified.
Desired:
- Effective communication (both written and verbal) and interpersonal skills.
- Demonstrate ability to lead and motivate people.
- Ability to work with employees at all levels of the organization.
- Food processing experience.
- Experience in managing processes preferred.
Skills:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Knowledge of regulatory agency requirements regarding GMP/HACCP, and MMI corporate quality requirements.
- Knowledge of mushroom characteristics and related diseases.
- Good interpersonal and communication skills.
Personal Protective Equipment:
- When working in various areas of the facility, some or all of the following PPE may be required:
- Steel toe safety boots/shoes
- Safety glasses
- Safety vest
- Chemical resistant apron
- Chemical resistant gloves
TOOLS, APPLICATIONS & EQUIPMENT USED:
Some or all of the tools and equipment listed below may be used:
- Computer, Calculator, Printer, Copier, Scales, Thermometer, Caliper, Sorting pans, and Sizing ring.
PHYSICAL DEMANDS:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The physical requirements listed below are rated on a percentage per workday basis. Reference is made according to the terms "Seldom" (1-19%), "Occasional" (20-39%), "Frequent" (40-79%), and "Continuous" (80-100%).
- STANDING/WALKING: Frequent – While performing tasks away from work desk.
- SITTING: Frequent – While performing duties at work desk.
- LIFTING/CARRYING: Occasional – When moving boxes or other materials.
- PUSHING/PULLING: Seldom – When moving boxes or other materials.
- REACHING/STRETCHING: Seldom – While performing duties at desk and within office area.
- HANDLING: Frequent – Most tasks required handling of items to perform job duties.
- BENDING/STOOPING: Occasional
- FINGERING: Frequent – Computer keyboard usage.
- FEELING: Frequent - Normal sensory perception required to perform Handling and Fingering duties.
- KNEELING: Seldom
- CLIMBING: Seldom - Cooking tower is four stories and administration offices are on second floor
- Vision: Abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- Hearing –Abilities required perceiving sounds at normal speaking levels with or without correction.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Varying temperatures throughout the facility; as low as 34 degrees in coolers, warmer temperatures in other parts of the facility. Floors are level concrete. Office environment is typical, with floors of either tile or carpet.
Notice:
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
All Salaried positions must be posted on the company bulletin board for a minimum of 7 days prior to external recruitments. External and Internal candidates must complete an employment application for consideration of the open position.
