The incumbent is specifically responsible for ensuring that:
1.Training requirements are defined for all positions related to food safety and quality within his/her area of responsibility.
2. Direct reports are trained to complete work assignments, evaluated for effectiveness and documented, and deemed competent to perform their jobs. When gaps are identified, immediate corrective action must be taken. This includes retraining, coaching, and/or disciplinary actions - which must be documented.
3. Work assignments are communicated to associates.
4. Where the assistance of external experts is required for the development, implementation, operation or assessment of food safety within his/her area of responsibility, records of agreement or contracts defining the responsibility and authority of the external experts are maintained, as well as records of appropriate education, training, skills and experience.
5. New hire orientation is conducted and a training matrix is developed for each area of responsibility.
- Strong technical knowledge of food processing
- Strong oral and written communication skills
- Proficiency in computer usage (Outlook, Word, Excel, and PowerPoint)
Other Desired Qualifications/Skills
- Bilingual – English/Spanish
- Experience with ISO 22000 or equivalent system
- Previous experience in food manufacturing
Experience: One to three years’ minimum experience in Quality Assurance function.
- Regular and reliable attendance is an essential function of this position.
- Supervise the on-line quality assurance technicians to ensure compliance to all company, customer quality, and food safety requirements.
- Effectively coach and drive performance improvements of QA Assistant Supervisors, QA Technicians, and Raw Material Inspectors.
- Address performance issues of QA personnel using Fresh Express HR guidelines.
- Audit compliance to food safety requirements.
- Carry out root cause analysis and drive sustained improvement at the production level.
- Instill a culture of operational discipline, accuracy, and compliance.
- Prepare and conduct trainings on a range of topics (job specific or other mandatory trainings) for employees at different levels of the organization.
- Ensure that QA department employees are trained in and comply with Fresh Express's safety rules, while carrying out their duties.
