JOB FILLED - Quality Assurance Supervisor - Joe Produce | Produce Jobs, Produce Careers, Agriculture Jobs, Agriculture Careers

JOB FILLED - Quality Assurance Supervisor

Job Description: 

The Quality Assurance (QA) Supervisor is responsible for directly supervising the work of the QA teams, comprised of Production and Inventory Maintenance. The primary responsibility of the QA Supervisor is ensuring the product being distributed from OGC facilities meets the quality standards of OGC and our customers. Additionally, the QA Supervisor is responsible for promoting and maintaining a healthy, safe and productive work environment.

This role requires regular cross-departmental collaboration and a continuous improvement mindset to ensure the work of the QA department is meeting our business needs. They must also have the ability to coach, develop and set goals for their team members in alignment with OGC’s Five Organizational Values.

Position Reports to: 
QA Manager
Compensation/Salary: 
DOE
Responsibilities & Duties: 
  • Perform all supervisory responsibilities for assigned team members, including but not limited to scheduling, assigning work, hiring, training and development, and addressing/documenting performance or disciplinary issues.
  • Develop, implement, track and provide regular employee feedback on key metrics for the QA department
  • Oversee and maintain adequate staffing levels in the QA department to meet seasonal needs while minimizing over time.
  • Develop and maintain applicable SOPs for QA department processes and procedures.
  • Oversee the quality assessment process for produce, both inbound and in the cooler.
  • Oversee, monitor, support and contribute to the flow of work going into the Production department.
  • Oversee and monitor Grower Services and Supplies programs. Work with sales, marketing and compliance to provide the team proper specs on labeling for OGC growers.
  • Responsible for proper reporting of all accidents, and for ensuring all staff receive necessary safety training.
  • Participates in and helps direct fruit ripening systems as needed. This could include monitoring and directing the banana ripening and handling procedures as well as other fruits. Also includes communicating and training of staff on ripening strategies, coordination of shipments and assistance with sales, marketing and customer relations issues.
  • Ensure that all department operations are complying with Company policy, state and federal regulations regarding workplace safety, food safety, transportation safety and employment laws, and that all practices are administered in a fair and equitable manner.
  • Oversee or conduct training of OGC coworkers on quality control issues in order to minimize or correct reoccurring quality issues and to pursue credit for poor quality product.
  • Attend various organizational meetings as a representative of the QA department.
  • Assists operations with end of month inventory responsibilities in a timely fashion, which includes completing end of month reports for Finance and other departments.
  • Supervises the removal of problematic products from inventory and maintains accurate records on all shrink. Responsible for shrink reporting.
  • Maintains GMP and global food safety initiative (GFSI) standards; including complying with PPE such as hair/beard nets, gloves, steel-toed boots, etc. as well as personal hygiene standards.
  • Actively seeking out areas for improvement and facilitating Continuous Improvement (CI) process as requested to resolve problems and improve product and service quality.
  • Exemplifies OGC’s 5 Core attitudes and behaviors and looks to the best interest of the company protecting company assets.
  • Must be flexible and agile to support OGC business needs and mission, and may be assigned projects and/or other duties outside of normal job functions to meet the needs and demands of the business.
Skills: 
  • Comfortable leading a team; ability to act as a team player and take on work wherever needed to help the team succeed.
  • Knowledge of USDA training and standards. Ability to facilitate USDA inspection processes and standards.
  • Able to safely operate warehouse equipment, such as forklift, rider jacks, etc.
  • Knowledge of safe warehouse operating practices and procedures.
  • Ability to work cohesively in a team environment; able to switch tasks quickly and efficiently as needed.
  • High attention to detail and ability to focus for extended periods of time.
  • Knowledge of sustainable business practices preferred.
  • Strong verbal and written communication skills.
  • Be self-driven and able to work independently. Timely with meeting work commitments.
  • Knowledge of or ability to learn the OGC product lines, post-harvest handling, seasonal dynamics, etc.
  • Ability to operate computers efficiently; knowledge of basic programs including Microsoft Office products.
  • English and Spanish bilingual a plus.
Ideal Candidate: 
  • English and Spanish bilingual
  • Previous experience working with an organization with aspirational sustainability goals
  • Previous experience working in produce industry or organic food industry
  • Previous experience supporting the work of an organization operating 24 x7
  • Familiarity supporting wholesale distribution companies and warehouse environments
Qualifications: 
  • Minimum of 3-5 years of related work experience in Quality Control, Inventory Maintenance, Warehousing, or Materials Management.
  • Minimum 2 years of Supervisory experience required, or overall equivalent experience.
  • Must have an understanding of the product line, post-harvest handling, quality, grading, shrink, food safety, organic certification, sustainable practices, the seasonal dynamics of production and availability, vendors, retail, competitive landscape.
  • Must have experience using enterprise resource planning software as well as warehouse management systems and the ability to train others on the OGC’s computer software program; or must have the computer skills necessary to learn and use a variety of computer software programs.
  • Experience with maintaining GFSI compliance requirements.

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