Nature’s Produce distributes the finest product that Mother Nature has to offer. As we continue to expand our business, we are seeking Routing/Dispatcher to help us keep up with demand for our products and service for our customers.
The Routing/Dispatcher position has the potential to offer the right person an opportunity for advancement within the company. We’re looking for someone who is a “go-getter” and wants growth in their career.
The Routing/Dispatcher position will be in constant contact with high profile customers; routing drivers, scheduling pickup and delivery appointments, maintaining customer container pools, updating the Terminal Management System, and monitoring driver performance.
- High School Diploma
- 1-3 years of Transportation support (Dispatch) experience preferred
- Produce industry experience a major plus
- Excellent computer skills (Access, Excel, Outlook, and Internet)
- Commitment to excellence and high standards
- Excellent verbal and written customer service/communication skills. Bilingual is preferred
- Familiar with trucking terminology
- Good judgement with the ability to make timely and sound decisions
- Ability to work with all levels of management
- Strong organizational, decision making, and problem-solving skills
- Able to manage priorities, workflow, and a high level of responsibility
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Handle all incoming calls and deal directly with drivers, management and directly with customers.
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Route and Properly dispatch drivers for prompt deliveries.
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Data entry of pertinent information regarding orders into our transportation management system (TMS).
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Maintain an accurate dispatch board in TMS.
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Monitor all shipments to insure delivery deadlines are met.
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Monitor and maintain accurate onsite reports for each account.
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Help support our customer’s unique delivery needs.
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Call drivers and update all driver activity in TMS, in real time.
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Research all unfinished loads in TMS daily.
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Perform other duties as assigned by manager.
Our Ideal Canidate has an understanding of DOT Compliance, FMCSA, DQ Administration, Emodal and UIIA.
