Job Description:
The role of the Sales Coordinator is to execute and maintain customer programs and long-term relationships with customers for BOSTOCK New Zealand organic apples in North America through sales and day-to-day customer execution. Extended days/hours during seasonal peaks and/or after hours on-call may be offered. The position is Full Time, Non-Exempt and reports to the VP of Sales.
Compensation/Salary:
DOE
Responsibilities & Duties:
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Maintain and Execute all aspects of order processing including EDI, logistics and charges
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Enter and manage various costs for orders including freight, warehouse fees and customer specific charges
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Achieve and maintain rapport with customers, logistics personnel and other supply chain partners to provide excellent customer service
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Follow up on customer and supplier inquiries and monitor delivery information
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Work closely with Account Manager to develop and maintain customer relationships and programs
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Manage inventory levels to meet priorities as outlined
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Audit bills of lading for accuracy against sales documents, pass and invoice orders
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Perform clerical duties that support the sales process – answering phones, modifying/transmitting documents and e-filing
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Produce daily and weekly reports
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Carry out all aspects of customer rejections/credit
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After hours sales support
Skills:
- Analytical Skills – Ability to gather raw data and process data into meaningful form
- Deductive Reasoning – Ability to apply logic and scientific thinking to wide range of intellectual and practical problems
- Problem Solving – Ability to find solution for or to deal proactively with work-related problems
- Judgment – Ability to form sound opinions or make decisions by evaluating available information
- Communication – Ability to communicate concisely, clearly (oral, written), and to listen to and understand others’ messages/intent
- Strategic Planning – Ability to develop vision for the future and create culture in which long range goals can be achieved
- Project Management – Ability to demonstrate understanding of planning, organizing, staffing, directing, and controlling work tasks
- Resource Planning – Ability to obtain and appropriate proper usage of equipment, facilities, materials, and personnel
- Team Oriented – Ability to work well with others
Qualifications:
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Bachelor’s degree, preferably in a science or agriculture related field, or equivalent experience, with a minimum of 1 -3 years related experience
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Knowledge of Fresh Produce / Organics and sales experience highly desirable
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Computer proficiency in Microsoft, Word and Excel