Sales Administrator

Capespan North America is looking for a detail-oriented, customer-focused Sales Administrator to support our U.S. sales team with order management, customer communication, shipment tracking, and day-to-day sales administration.

This is an excellent opportunity for an experienced produce professional who understands the urgency, accuracy, and service mindset required to keep imported fruit programs moving smoothly.

About Capespan North America

Capespan North America is a leading supplier of imported citrus, grapes, and other fresh fruit, serving retail customers across the U.S. and Canada. Backed by the Capespan Group and supported by long-standing grower relationships across key growing regions, we bring customers a flexible, reliable supply of high-quality fresh fruit.

Our business is built on product quality, food safety, dependable service, and the experience of our sales, procurement, operations, and administrative teams. While our supply network is global, our customer service is responsive, personal, and tailored to each customer’s needs.

About the Role

As Sales Administrator, you will play a key role in supporting the U.S. sales team and helping ensure customer orders are handled accurately, efficiently, and professionally. You’ll work closely with sales and operations to monitor order platforms, enter customer orders, track shipments, resolve service issues, and help deliver a best-in-class customer experience.

This role is ideal for someone who is highly organized, proactive, responsive, and comfortable managing multiple priorities in a fast-paced produce environment.

What You’ll Do

In this role, you will monitor customer purchase order and order-exchange platforms, respond promptly with required information, and enter customer orders accurately and on time.

You will track customer shipments, proactively communicate potential issues, and help ensure timely order pickup. You’ll also collaborate closely with the sales and operation steams, investigate or escalate customer service concerns as needed, and maintain a high level of professionalism in every administrative and customer-facing interaction.

What We’re Looking For

The ideal candidate will bring at least 3 years of produce industry experience, along with strong administrative, organizational, and customer service skills.

You should be self-motivated, detail-oriented, and able to manage multiple priorities and time-sensitive deadlines in a remote environment. Excellent written and verbal communication skills are essential.

Experience with citrus and/or grapes is strongly preferred. Proficiency with Microsoft Office Suite,including Excel, Word, and Outlook, is important, as is experience with Famous,i Trade, and other retail-specific platforms.

Because this is a remote role, the ability to build strong working relationships, communicate clearly,and contribute to a positive team environment is essential.

Compensation & Benefits

The expected compensation range for this role is $60,000 to $80,000 annually, based on experience.

Capespan North America offers a benefits package that includes health insurance, vision insurance,group life insurance, 401(k), and paid time off.

Why Join Capespan North America?

At Capespan North America,you’ll be part of a respected produce organization with global grower resources, strong retail relationships, and a reputation for quality, safety,and reliability.

You’ll join a knowledgeable,collaborative team that understands the fresh produce business and takes pride in delivering for customers. Your attention to detail, produce knowledge, and customer service skills will directly support the success of Capespan’s U.S.sales operation.

Apply Today

If you’re an experienced produce professional with strong administrative skills, a customer-service mindset, and the ability to keep orders moving with accuracy and urgency, we’d love to hear from you.

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About Capespan North America

Capespan North America is a leading year-round supplier of citrus, grapes, and other fresh fruit, sourced from our own South African growing operations and complemented by long-standing grower relationships in South Africa, South America, the United States, the Mediterranean, and other key growing regions.

With decades of experience in fresh fruit distribution, we rely on a broad network of trusted growers from around the world to serve retail customers throughout the United States and Canada. The result is a uniquely flexible approach to meeting each customer’s specific product and logistics needs.

Capespan North America is part of the Capespan Group of Companies, a leading grower, packer, and shipper of South African table grapes, pome fruit, and citrus. Though we have a global footprint, our customer service is decidedly local. With staff and operations in New Jersey, California, Montreal, and Cape Town, we custom-tailor programs to suit the unique needs of each retail customer.

Our focus on product quality and food safety, the reliability of our service, and the knowledge and experience of our sales, procurement, operations, and administrative teams form the foundation of our business and our success.

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