Sales Account Manager

Industry: Sweet Potato Production, Packing & Distribution

Location: Snow Hill, North Carolina

Position Type: Full Time, Hybrid / Remote

Territory: United States and Additional Markets

Position Summary

Ham Produce is seeking a driven, motivated, and results-oriented Sales Manager/Account Manager to develop and expand our sweet potato business throughout the United States and other markets.

The ideal candidate will have strong relationship-building skills, a competitive sales mindset, and the ability to manage existing customer accounts while identifying new business opportunities.

This position will play a key role in managing customer relationships, negotiating sales agreements, coordinating transportation and logistics, and working closely with our packing and operations teams to ensure customer satisfaction and timely delivery.

We are looking for a dependable, competitive professional who understands the importance of customer service, takes initiative, and thrives in a fast-paced agricultural environment.

Key Responsibilities

Sales & Business Development

• Develop and maintain strong relationships with existing customers, including grocery chains, wholesalers, distributors, foodservice companies, and other produce buyers.
• Negotiate pricing, sales agreements, and customer terms while maintaining profitability.
• Monitor market conditions, competitor pricing, customer demand, and seasonal fluctuations within the sweet potato industry.
• Establish and achieve sales goals while identifying opportunities for continued growth.
• Maintain consistent communication with customers regarding product availability, pricing, and delivery schedules.

Account Management & Customer Relations

• Serve as a primary point of contact for assigned customer accounts.
• Build long-term customer relationships through dependable service, communication, and follow-through.
• Address customer concerns and work toward timely, professional resolutions.
• Monitor customer purchasing trends and identify opportunities to increase sales volume.
• Coordinate with internal departments to ensure customer orders are accurate and fulfilled on time.

Claims, Collections & Communication

• Ensure timely follow-up on claims and collections related to product quality or delivery disputes.
• Maintain excellent communication with all stakeholders, including growers, buyers, transportation providers, and internal teams.
• Work effectively with diverse personality types, fostering strong relationships with all partners.

Logistics & Operations Coordination

• Oversee and coordinate transportation and logistics associated with customer orders.
• Work closely with the packing facility, shipping department, and operations team to ensure efficient order fulfillment.
• Coordinate shipment schedules, delivery requirements, and transportation arrangements.
• Monitor product availability, inventory, and packing schedules to meet customer demand.
• Communicate changes in orders, shipping schedules, or product availability to customers and internal teams.
• Assist in resolving transportation delays, shipping discrepancies, and other logistical challenges.

Qualifications & Experience

• Minimum of 3 years of experience in sales, account management, or business development preferred.
• Experience in agriculture, produce sales, fresh produce distribution, or the sweet potato industry strongly preferred.
• Proven ability to develop customer relationships, negotiate pricing, and meet sales objectives.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple accounts, prioritize responsibilities, and work effectively under deadlines.
• Preferred understanding of transportation, logistics, and supply chain operations.
• Ability to work independently while collaborating with sales, packing, shipping, and management teams.
• Proficiency in Microsoft Office and general business software.
• Willingness to travel as needed to meet customers and develop business relationships.
• Valid driver’s license and reliable transportation.

Ideal Candidate

The successful candidate will be:

• Self-motivated, dependable, and results driven.
• Confident in building relationships and negotiating sales.
• Proactive in identifying new customers and business opportunities.
• Detail-oriented and capable of managing multiple priorities.
• Adaptable to seasonal demands and changing market conditions.
• Committed to teamwork, accountability, and excellent customer service.

Equal Employment Opportunity

Ham Produce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable federal, state, or local law.