Job Description:
The Transportation Coordinator is quick-thinking, flexible, and able to juggle multiple and diverse responsibilities with a strong emphasis on organization and effective communication skills. This is a demanding and fast paced position requiring a proactive and positive thinker who is able to exercise good judgment, customer service and initiative in a team setting.
Coordinates bookings, works with other transportation and sales staff to provide product transportation services related to customer order fulfillment. Tracks and logs loadings/deliveries and proactively advises on any delays or issues. Supports LTL operations and truck claims.
Responsibilities (including but not limited to the following)
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Monitors loads confirmed, provides updates and proactively communicates any OTD issues.
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Develops and maintains vendors relationships and supports contract development and terms.
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Coordinates day-to-day route scheduling, with vendors to meet product transport requirements.
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Facilitates route optimization, scheduling, and program changes as necessary to meet the client needs.
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Serves as a point of contact for employees and vendors, responding to transportation related inquires, suggestions, and complaints in a prompt, responsive, and professional manner.
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Provides timely and friendly customer service options.
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Frequent working of extended days and/or weekends to support transportation duties.
Requirements
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Ability to work a rotating evening and weekend shift schedule.
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Ability to work a be on-call, work extended days and holidays.
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Working knowledge of produce transportation industry services.
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Excellent verbal and written communication skills.
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Strong interpersonal, customer service and positive teamwork skills.
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Proficient organizational skills and attention to detail.
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Excellent time management skills with a proven ability to meet deadlines.
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Strong analytical and problem-solving skills.
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Ability to work through conflict and effectively address issues.
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Ability to adapt and function effectively in a high-paced and at times stressful environment.
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Proficient with Microsoft Office Suite or related software.
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Working knowledge of transportation management systems.
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Working knowledge of scheduling appointments and problem-solving customer PO numbers with customers on their websites.
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Ability to regularly work extended days and/or weekends to support transportation duties.
Education / Experience / Certifications
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Working experience in fresh produce transportation industry services (highly preferred).
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BA in logistics, transportation, supply chain management, or equivalent degree from an accredited institution, in a related field or equivalent years of experience (highly preferred).
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4+ years of experience in transportation operations (required).
Physical Requirements and Working Environment
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Prolonged periods of sitting at a desk, speaking on the phone, and working on a computer.
Salary Description
$65,000 - $75,000
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Our company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.
This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.
