Operations and Logistics Specialist

Responsible for coordinating overall logistics and operations day to day tasks to ensure effectiveness and efficiency as well as customer service. The Operations & Logistics Specialist will communicate directly with custom brokers, warehouses, carriers, and other service providers to create efficiencies within the process.

The role of Operations and Logistics Specialist is a solid role within our organization because it has the potential to move up in the company, it’s a stable job and the person will be learning new skills that will be needed for years to come.

• Collect BL from warehouses, and shippers to ensure that they match with each order in the system.

• Ship orders in the system as well as send shipping confirmations to customers.

• Receive lots in the system, as well as print pallet tag.  Also, provide pallet tags to Freshway's Warehouse team.

• Contact and coordinate Quality Inspections with third party company (DecoFruit).

• Match physical inventory with system inventory.

• Daily communication with Custom Broker, Ocean Carriers, Trucks Dispatchers to ensure on time delivery.

• Quick checks to inbound lots and/or orders when needed.

• Assist drivers when they check-in and provide them with all the necessary documentation.

• Print the labels in accordance with the order/customer.

• Print Pick Tickets of each lot for Freshway’s QC Specialist.

• Contact the Repack team at Freshway's Warehouse to schedule recondition, edit lots of quantities as update system once results have been provided and approved by supervisor.

• Suggest any ideas for process improvement.

ADMINISTRATIVE:

• Answer the phone courteously.

• Support Executive management in day-to=day transactions and operational requirements for continued business growth.

• Maintain schedules and itinerary for President/CEO of the Company.

• Assist sales department when needed with order status to customers.

• Arrange travel and customer visits as required.

• Support and collaborate in the company’s marketing efforts including social media content.

• Manage document retention/storage and provide recommendations for improvement.

• Work collaboratively and effectively with all Company departments (Sales, Transportation, Warehouse, Procurement, Marketing, Accounting and Human Resources) to achieve daily cross-functional objectives.

• Office management – vendor and supplier relations, overall organization.  Order warehouse and office supplies.

• Maintain and manage the office budget.

• Support AR collections process including visits to the post office and bank deposits when needed.

• Ensure that samples to new and/or existing customers are sent on the requested date.

Requirements:

• Bachelor’s degree plus 2 years of related experience

• Logistics and A/P experience a plus.

• Proficient in Microsoft Office (Excel, Word and Power Point).

• Customer service. Courteous on the phone.

• Analytical and detail oriented.

• Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness.

• Very effective organizational skills

• Multitask and problem solver.

• Promote company’s reputation as “Best Place to Work.”

• Ability to work with all levels of management.

• Demonstrate ability to plan, prioritize and organize workflows.

• Commitment to excellence and high standards.

• Excellent written and verbal communication skills,

• Versatility, flexibility, and willingness to work within constantly changing priorities with enthusiasm.

• High level of Integrity and Ethical Practice

• Bilingual English & Spanish

Benefits:

• 401(k)

• Dental insurance

• Health insurance

• Paid time off

Schedule: Monday through Friday

Ability to commute/relocate: Reliable commute or planning to relocate before starting work (Required)