JOB FILLED - Customer Service Supervisor

Job Description: 

Monterey Mushrooms is second generation, family-owned and operated agribusiness that was established in 1971 in Royal Oaks, California. Today, we are vertically integrated company and control all aspects of mushroom production from seed to customer/consumer.

As an international, multi-facility company, with 10 mushroom growing farms strategically located throughout North America – Monterey’s mushrooms are literally “locally grown” nationwide. This means that we are positioned to deliver the best, most innovative mushroom products possible to consumers throughout the country.

We have an immediate opening for a Customer Service Supervisor in our Royal Oaks, CA offices.

The person we’re looking for will be a Customer Service Pro with a least 3 years of customer service experience, and at least 1-2 years of college course work. If you have accounting/receivables experience, that’s a big plus. You will also need strong computer skills including the Microsoft office suite. This is a supervisory position, so great interpersonal skills are a must.

Your focus will be to provide customer service in an efficient and professional manner and maintain customer contact for inter-company, and external sales; provide productive communication with new and existing customers, external distributors, representatives, and agents; resolve inquiries from customers, ensuring customer satisfaction.

In return, we offer you an opportunity to lead a team focused on customer satisfaction in a friendly environment. We also offer an excellent compensation and benefits package.


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