Operations Assistant

Job Description:

We are seeking a highly organized and detail-oriented Operations Assistant to support day-to-day inventory management, order fulfillment, and logistics coordination within our fresh produce supply chain.

This role works closely with the Operations Manager and plays a key part in ensuring operational accuracy, timely communication, and smooth coordination with internal teams and external partners. The ideal candidate is eager to learn the produce industry, thrives in a fast-paced environment, and enjoys managing multiple moving parts.

This is an excellent opportunity for someone looking to build foundational experience across supply chain, logistics, and fresh produce operations.

Key Responsibilities

• Inventory Management & Control
• Maintain accurate Stock on Hand (SOH) across port locations and storage facilities
• Support inbound container clearance and drayage coordination
• Assist with inventory allocation and distribution planning
• Coordinate bagging and reconditioning schedules, communications, and ERP entries
• Support and occasionally perform Quality Control (QC) documentation
• Track materials procurement and usage (film, cartons, display bins, etc.)
• Identify and communicate inventory discrepancies or shortages

Order Fulfillment & Logistics

• Support outbound order fulfillment to ensure accurate and timely shipments
• Complete ERP workflows and documentation for assigned orders
• Communicate daily with shipping and logistics partners
• Assist in coordinating LTL and FTL shipments and transfers
• Maintain organized shipping documentation

Operational Planning & Support

• Assist with storage, trucking, and packing execution plans
• Update shipping lanes for FTL and LTL movements
• Gather and organize 3PL cost information
• Support offseason and seasonal transition planning
• Maintain food safety, organic, and certification documentation
• Assist with materials planning for current and upcoming seasons

What Makes Someone Successful in This Role Curious and eager to learn the produce industry Highly detail-oriented with strong data accuracy Organized and capable of managing multiple priorities Proactive and solutions-focused Comfortable switching between tasks and departments Professional and personable in written and verbal communication Team-oriented with a positive attitude Self-driven and dependable.

Qualifications

• Experience in operations support, logistics, administration, or customer service (produce industry experience preferred)
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Comfortable working with ERP systems (NetSuite experience a plus)
• Proficient with technology and digital tools
• Ability to multitask in a fast-paced environment

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