Quality Control Specialist

Location: McAllen, TX (Primary)‍

Travel Requirement: Up to 50%‍

Position Type: Full-Time, Salaried

‍Position Overview‍

The Quality Control Specialist is responsible for ensuring product quality, consistency, and compliance across all inbound and outbound operations. This role plays a critical part in maintaining product standards, supporting operational efficiency, and protecting customer satisfaction.The position is primarily based in McAllen, TX, with travel required (up to 50%) to support inspections, audits, and operational needs across various locations.This is a salaried position. Due to the nature of operations, additional hours beyond standard schedules, including evenings and weekends, may be required.‍

Key Responsibilities

• Perform quality inspections on inbound and outbound product to ensure adherence to company and customer standards
• Identify, document, and report quality issues including defects, decay, temperature concerns, and handling issues
• Collaborate with operations, logistics, and sales teams to communicate quality findings and drive resolution
• Support implementation and execution of quality control processes and standard operating procedures (SOPs)
• Assist in root cause analysis for quality failures and recommend corrective actions
• Maintain accurate records of inspections, reports, and product condition
• Monitor product condition throughout storage and distribution cycles
• Ensure compliance with food safety and regulatory standards

Systems & Technical Requirements

• Ability to navigate and operate a Warehouse Management System (WMS) (including platforms such as PPRO or similar systems)
• Experience with Quality Control / Inspection systems and reporting tools
• Proficiency in Microsoft Excel (data entry, basic analysis, reporting)
• Ability to manage and interpret data across multiple systems simultaneously

Qualifications & Skills

• Strong understanding of produce quality standards (preferred: blueberries or perishable commodities)
• Detail-oriented with strong observational and analytical skills
• Ability to work independently and make sound decisions in fast-paced environments
• Strong communication skills across multiple teams and locations
• Ability to adapt to changing priorities and operational demands
• Basic computer proficiency and willingness to learn new systems

Work Environment & Expectations

• Combination of warehouse, cold storage, and office environments
• Exposure to varying temperatures and physical conditions
• Travel required up to 50% depending on operational needs
• Flexibility to work extended hours during peak seasons or critical situations

Compensation & Benefits

• Salary: $50,000 - $55,000 DOE annually (salaried position)
• Benefits: Comprehensive benefits package (health, dental, vision, and additional company-provided benefits)

Why This Role Matters‍

This role is essential to maintaining product integrity, minimizing losses, and ensuring customer satisfaction. The Quality Control Specialist directly impacts the success of operations by identifying issues early and helping drive continuous improvement.