Service Manager

Accountable to: Director of Facilities

Whom the role holds responsibility over/is accountable for:

• Maintenance Department
• Equipment Technicians

Responsibilities:

• The Service Manager has wide-ranging responsibilities across two production facilities and several storage facilities (some off-site), including the machine assets located at the facilities.
• Manage preventative maintenance and repairs on machine assets (processing equipment and machinery, sanitation equipment, facility repairs and improvements, etc.)
• Work with Director of Facilities to coordinate with Logistics Manager and Production Managers to determine operational and seasonal needs.
• Procure parts and service through contracted vendors.
• Work with the Safety Manager on pre-op forklift safety checklists as well as any other safety needs that require the assistance of the Service Manager including Inspecting OSHA forklift logs for repairs/service daily.
• Work with the maintenance team to plan repairs and PM’s throughout the facilities.
• Monitor employee's work levels and review work performance
• Coach employees on work-related opportunities and assist employees on improving job-skill deficiencies.
• Provides long-term solutions and day-to-day support to all operating teams with troubleshooting, problem analysis, equipment failures, etc.
• Ensure all processing equipment are in good operating condition and are within the Food Safe Quality operating standards. (i.e., freon and ammonia cooling systems, automated packing equipment-may include working with service provider, etc.)
• Provide support to the farming team with maintenance and electrical needs (may require coordinating an outside service provider).
• Trains employees in proper work methods and safety procedures.
• Any other duties within the scope of maintenance as needed.

Accountabilities:

• The Service Manager will be accountable to The Facilities Director
• Will keep Director of Facilities updated on any major issues 
• Will be consulted and eventually oversee preventative maintenance and commissioning processes for new and modified equipment

Competencies:

• Proficient in preventative maintenance processes
• Forklift Certified
• Bilingual in Spanish and English required
• Understanding of process flow and document retention
• Have a good understanding of the process flow of the facilities
• Effective communication and interpersonal skills at all levels
• Ability to thrive and demonstrate accountability in scenarios of high ambiguity and autonomy, while maximizing the contributions and growth of the team

Required Education and Experience:

• High School education or equivalent preferred; additional mechanic training or trade school degree preferred
• 15 plus years of equipment maintenance experience with a minimum of 5 years in a supervisory role
• Preventive maintenance programs knowledge strongly desired

Physical Demands:

• The ability to walk and/or stand for several minutes and the ability to lift objects weighing less than fifty (50) pounds on occasion. On rare occasions, the role may require lifting and/or moving objects weighing more than fifty (50) pounds.
• Frequently utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
• Occasionally required to stand/walk 
• Frequently required to stand/walk/sit
• Occasionally required to lift/push/carry items up to 50 pounds 
• Occasionally will be working near moving mechanical parts 
• Occasionally exposure to outside weather conditions 
• Occasionally exposure to extreme heat or cold (non-weather)
• Occasionally loud noise
• Some travel, especially on the same day commuting around company’s properties, at company’s expense will be required

Benefits:

• Medical- We pay 100% for employee-only coverage, we have excellent choice of plans including HMO, PPO and PPO with H.S.A options available. Dependent coverage is offered at a low cost.
• Dental – Vision- we pay 100% of employee coverage, coverage for dependents offered at low cost with a portion of premiums paid for by Country Sweet Produce, Inc.
• Life Insurance – Guardian Basic Life Insurance (employee only) coverage.
• Paid Sick Time – 40 hours per annum. 
• Paid Vacation – Accrued paid time off.
• Company-paid life insurance – with options to purchase additional coverage for family.

Financial Planning:

• 401(k) plan with company matching a percentage of contributions.
• Financial planning, retirement, and other assistance from advisors available at no cost.

Pay Range: $79,500.00 – $87,500.00 per year depending on experience.

Location: Bakersfield/Arvin, CA, on-site 

FLSA and Employment Status: Exempt, Full-time