Job Description:
The primary purpose of the Manager Supply Chain Services role is to lead a team focused on solution design, implementation, and technology for an assigned customer portfolio. This team will work with our salesforce to gather in-depth, process related (qualitative) information during the solution design sales gate. You will enable solution design by working with key leadership and functional experts across our organization and our customers; provide insight and recommendation on approaches to strategic business challenges related to all order lifecycle processes and supply chain management.
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This role will directly oversee the work of others and directly contribute to implementation, planning, and development of technology, and execution of sales and business processes. The ideal candidate has a strong ability to build and develop strong relationships across multiple stakeholder groups; is team oriented yet can drive for results and thrives in an ever-changing dynamic work environment with a proactive and persistent approach.
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This position can be located anywhere but preferred in Phoenix, AZ or Monterey, CA area.
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This role will directly oversee the work of others and directly contribute to implementation, planning, and development of technology, and execution of sales and business processes. The ideal candidate has a strong ability to build and develop strong relationships across multiple stakeholder groups; is team oriented yet can drive for results and thrives in an ever-changing dynamic work environment with a proactive and persistent approach.
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This position can be located anywhere but preferred in Phoenix, AZ or Monterey, CA area.
Responsibilities:
- Facilitate supply chain process discussions during solution design with CHR clients to:
- Understand the full scope of a client's supply chain, opportunities for change and our solution capabilities
- Engage members of a client’s supply chain organization to identify and assist in creating value through our solution
- Create and assist in the execution of the future state solution within CHR
- Work with the customer to help identify and create reporting around KPIs
- Identify risks that could affect an implementation to ensure a correct solution design
- Assess clients’ technology and integration capabilities, to allow for accurate pricing of services
- Proactively maintain an understanding of business processes and user experience.
- Ability to lead, manage and develop team of project management specialists
- Will assist with and contribute to annual and/or strategic planning sessions
- Participate in sprint reviews to understand progress and impact to overall project timeline and deliverables
Customer Service:
- Take a consultative approach to building relationships with clients, CHR sales teams, and the CHR office network
Process efficiency:
- Responsible for involving all appropriate parties in the testing of functionality, overseeing user pilots when deemed necessary. May also serve as a test user
- Evaluate business risk when deploying into production and is accountable to work with business leader to make final decision on deployment (Go/No-Go)
- Other duties or responsibilities as assigned according to the team and/or country specific requirements
Required Qualifications:
- Bachelor’s degree from an accredited college or university
- Minimum 5 years of supply chain management or consultative selling experience
- Minimum 2 years of leading and managing teams
- Minimum 2 years of produce experience
- Strong analytical, critical thinking and problem-solving skills
- Highly organized and detail-oriented with strong time management skills
- Experience leading and facilitating meetings
- Business facing skills (listening, ability to playback and validate concepts and develop proposals)
- Ability to influence and effectively work with others throughout the organization
- Ability to travel up to 15% (domestically and internationally)
Preferred Qualifications:
- Knack for anticipating both technical and functional impacts and requirements
- Has a solid understanding of business, financials, products/services and the market
- Competencies as a change agent with strong ability to influence without direct authority
- Strong interpersonal, communication, to effectively communicate initiatives and drive key business initiatives through the leadership team, and cross functional teams
- Ability to create and deliver complex presentations
- The ability to adapt, learn and become proficient in multiple systems and detailed processes
- Experience engaging with customers
- Values a diverse and inclusive work environment
#LI-Remote
Compensation/Salary:
75,200-125,000
Confidential Job:
0