Quality Assurance Supervisor

‍Why Join Our Team?

‍At United Exports, we aren’t just moving produce — we’re delivering excellence. Joining our team means becoming part of a culture that values precision, agility, accountability, and growth.

• A Growing Global Network: As part of our Americas Quality team, you’ll play an important role in connecting international growers with domestic supply chain operations, helping ensure product quality at every stage.
• The Fresh Factor: Work in a fast-paced, high-impact environment where no two days are the same and your expertise helps keep the fresh supply chain moving.

The Role‍

We are seeking a bilingual Quality Assurance Supervisor to lead inspection efforts at our Swedesboro location. In this role, you will help ensure that all arriving shipments meet our quality standards, that issues are identified and communicated quickly, and that accurate quality reporting supports strong decision-making across the business.You’ll oversee inspection scheduling, monitor inventory quality, identify product requiring immediate attention, and communicate timely quality updates to growers and internal teams. This role is essential to maintaining product integrity, supporting inventory strategy, and helping direct product to the right destination based on quality parameters.

‍What You’ll Do

• Oversee Inventory & Quality Control: Monitor incoming and existing inventory, identify product requiring immediate attention, and help prioritize action on pallets with quality concerns, repack needs, or ageing risk.
• Lead the Front Line: Supervise, support, and coordinate the daily activities of Quality Inspectors, including arrival inspections, reprocessing, repacks, and routine inventory checks.
• Drive Timely Communication: Ensure quality reports are completed accurately and shared with growers and relevant internal teams within 24 hours of arrival or re-inspection.
• Manage Claims & Issue Tracking: Track quality issues, maintain complete documentation, support surveyor inspections when needed, and help ensure all concerns are properly recorded and communicated.
• Partner on Product Allocation: Work closely with Supply Chain and warehouse teams to help determine the best destination for product based on quality, condition, and inventory needs.
• Deliver Reporting & Insights: Prepare and share reports on arrival quality, claims status, inventory ageing, and repack/reprocess performance to support business decisions.

What You Bring

• Produce Industry Experience: At least 3 years of experience in the produce industry, with strong knowledge of fresh fruit handling, packing, quality inspections, and inventory control.
• Bilingual Communication Skills: Fluency in both English and Spanish, with the ability to communicate clearly across a diverse grower and operations network.
• Leadership Capability: Experience leading or training a team, with the judgment to make quick, informed decisions in a fast-moving environment.
• Technical Proficiency: Strong computer skills, including MS Office, especially Excel and PowerPoint, with ERP or inventory management system experience a plus.
• Core Requirements: Bachelor’s degree or equivalent experience, valid driver’s license, and the ability to work in cold environments for extended periods and travel to other sites as needed.

Key Competencies

• Organization & Follow-Through: Able to manage multiple arrivals, inspections, reports, and open issues with strong attention to detail.
• Communication: Skilled at turning quality data into clear, timely, and actionable updates for growers and internal stakeholders.
• Adaptability: Comfortable adjusting quickly to changing priorities and making sound decisions under pressure.
• Results Orientation: Focused on accuracy, accountability, and maintaining high standards across quality processes.

Location: Philadelphia, NJ (Hybrid) (visit our Warehouses daily)

‍Reports to: Quality Manager, Americas

Ready to lead the standard in quality? Apply today and grow your career with a team that values your expertise as much as the product we ship.