Do you love helping people and working with numbers? Do you have a passion for the ag industry? Do you enjoy troubleshooting, problem solving and teaching others?
If so, consider applying to join our software support team!
We’re Datatech, and since 1980 we have provided solutions to the Ag industry to meet their unique payroll and accounting needs.
We are seeking a Software Support Representative to join our team in Fresno, CA.
The person in this position will learn our software that is specifically designed for payroll, HR, and accounting needs of the ag industry, and use that knowledge to assist our customers in their daily workflows when they need a little extra help.
The ideal candidate will have the following:
Education:
• High School Diploma
• Accounting education or equivalent experience
Experience:
• Use of Windows computers in an office environment
• Customer Service
• Accounting and/or payroll experience, agribusiness experience a plus
Required Knowledge/Skills:
• Computer Skills: Microsoft Office, basic internet skills, accounting software
• Ability to learn and teach new software
• Ability to troubleshoot and work through problems
• Good business communication, both written and verbal
Bonus Skills (Not required, but let us know if you have any of the following):
• Windows network knowledge
• Software quality assurance testing
• Technical writing / blogging
• Bilingual English/Spanish
We support a friendly, non-competitive work environment. We offer a comprehensive benefits package, including: paid holidays, vacation, and sick leave, platinum level health insurance, FSA, eye care reimbursement plan, IRA, and paid community service leave.