PRO*ACT is America’s leading distributor of fresh produce to the foodservice industry sourcing from premier national and regional suppliers. PRO*ACT streamlines the produce supply chain, offering significant cost benefits and an easy, one-call solution to source the freshest produce for more than 70 third-party inspected, independently owned, local distribution centers across the United States and Canada. PRO*ACT provides category cost management through commodity contract pricing, in-house consultation services and integrated produce program distribution management.
PRO*ACT is currently hiring for the Client Systems Contract Coordinator position for our location in Monterey, CA.
As a Client Systems Contract Coordinator your overall responsibilities are managing customer profiles. This includes updating customer information, annual contracts as well as seasonal/quarterly price changes.
- Bachelor’s degree preferred; A.A. degree or equivalent experience required.
- Three plus years of experience in produce and/or grocery industry.
- High level of proficiency with database software programs (MS Excel).
- Ability to use analytical thinking as well as detail oriented.
- Excellent written and verbal communication skills.
- Ability to multitask and in a fast paced environment.
- Ability to work as a team or individually.
- Update master contract price matrix as necessary.
- Provide updated product requirements for each customer.
- Prepare up-to-date Customer Review Sheets.
- Obtain FOBs for any non-EUOP items, including palletization and timeframe (if not annual).
- Analyze applicable suppliers' escalators to compare with previous year; work with appropriate departments/personnel to establish new escalator information for the Master PPA.
- Prepare individual customer-specific price matrixes per PPA request and CSD instructions.
- Secure appropriate approvals for changes to PPA and/or contract price matrix.
- Prepare Customer Review Sheet and post in eServices Document Repository.
- Prepare contract pricing; upload pricing to eServices at time it is to be implemented.
- Follow-up with customer and distributors for signature and countersignatures on agreement(s).
- Prepare/update a summary of annual contract components for each customer; send to distributors and make available for in-house use.
- Document seasonal/quarterly price changes: obtain/revise FOBs as necessary; prepare and distribute updated price matrix.
- Manage and document freight adjustments: prepare updated contract price matrixes for all customers; make all necessary manual calculations/adjustments.
- Prepare and distribute monthly Outbound Fuel Surcharges per customer.
- Review daily market pricing of items
- Add contract items to existing customers as requested.
- Add distributors to existing customer programs as requested.
- Add new customers as requested, including.
- Coordinate with IT to update eServices, Terminal Server (for Escalators) and customer email distribution group.
- Record unusual/special notes in Master Notes file; add to eServices, if applicable.
- Maintain tracking file for ATP signatures, Customer signatures and distributor signatures on PPAs.
- Update and maintain master contract price matrix with all price changes, freight changes, item codes, distributor codes, etc.
- Research, prepare and provide any information requested by CS team, distributors and customers.
- Perform other tasks assigned by Management to assist in meeting departmental objectives.
