Albert's Organics is the nation’s leading distributor of quality, organically grown, fresh produce and perishable items, (including meat, dairy, soy products, juices/beverages, and much more).
Albert's Organics is seeking a Channel Account Manager for their Madison, WI. location.
The Channel Account Manager is responsible for Albert’s sales in assigned geographical regions and/or key accounts. The position will manage, direct, and coordinate all sales plans and programs; create partnering relationships of trust, integrity, customer satisfaction and loyalty; recommend and establish sales promotions, contests, and incentive programs; oversee development of new accounts and servicing of existing accounts and create partnerships with vendor and broker and other trade partners.
The right candidate will develop and execute sales plans and goals designed to increase sales, profits and market share, and to minimize expenses; ensure professional business relations exist with customers and that their needs are met; has an understanding of assigned region or accounts business, financials, products/services, the market, and account needs.
Job complexity is moderate (territory/assigned accounts, products/services, sales or account management process), and has moderate authority/opportunity to set and negotiate product/service terms.
- Demonstrated ability to drive new business and close sales.
- Reliable, self-starter and highly motivated team player.
- Able to develop and maintain effective, positive internal/external working relationships with a diverse group of individuals; a team player.
- Excellent customer service skills.
- Proactive with excellent follow-through.
- Excellent interpersonal, oral and written communication skills.
- Comfortable in a highly open, dynamic and collaborative company culture.
- Strong problem solver and negotiator.
- Professional presence and appearance according to industry standards.
- Ability to present complex topics in an engaging manner to a group of business professionals at all levels of an organization.
- Comfortable in making group and corporate presentations.
- Strong organizational skills and ability to prioritize.
- Excellent attention to detail.
- Competent computer skills, including MS Excel, Word, PowerPoint and Outlook.
- Ability to work in a fast-paced, sales team environment or home office with minimum supervision.
- Responsible for the planning, development, and implementation of effective sales programs and policies.
- Assist Senior Management with long and short-run regional sales strategies.
- Ensure sales plans complement and support established Company-wide goals.
- Assist Sales or Business Manager on projects and plans to target potential new and existing business.
- Build and maintain regular contact with existing clients to build relationships, provide service, and uncover additional revenue opportunities.
- Responsible for the effective performance of sales activities.
- Conduct regular reviews of sales activities and effectiveness.
- Develop promotions, and incentives to increase sales and improve performance on lower volume products.
- Provide recommendations regarding improvements in sales and service delivery, programs, and procedures.
- Research and evaluate current and potential markets for sales opportunities. Develop recommendations.
- Determine market strategies and goals for Company products and services related to the sales environment.
- Exceed customer expectations.
- Make sales presentations to major accounts as necessary. Ensure sales process is professional and effective.
- Develop and oversee technical or product training as needed.
- Ensure sales goals are met or exceeded.
- Responsible for establishing and maintaining professional business relationships with customers, distributors, and trade contacts.
- Ensure requests, needs, and questions are promptly resolved.
- Ensure customers are informed of Company products, programs, and promotions.
- Monitor service delivery and ensure excellence in service levels.
- Represent the Company at trade functions.
- Follow-up on all notices for action and new account opportunities.
- Ensure the Company's professional reputation is maintained.
- Maintain awareness of the Company's competitive position, industry trends, and the changing business environment.
- Complete special projects as required.
- Strong leadership abilities
- Proven track record of meeting and exceeding customer expectations.
- Excellent communication, negotiation, and presentation skills.
- Ability to interact at all levels of business.
- Able to manage and coordinate projects.
- Able to operate related computer applications and calculator.
- Bachelor’s degree in marketing or business management (or a related field) or equivalent experience preferred.
- 3-5 years of sales and account manager experience preferred.
- 3 years experience with documented ability to achieve new business development revenue objectives, within perishables food industry; organics preferred.
- Experience in developing and carrying out business plans, sales plans, and commission programs
- Knowledge of Company products.
- Understanding of sales forecasting, programs, promotions and related techniques.
- Familiarity with sales markets.
- Proficiency in Microsoft Office Suite.
