Quality Assurance Manager at Pacific Coast Fruit Company - Joe Produce | Produce Jobs, Produce Careers, Agriculture Jobs, Agriculture Careers

Quality Assurance Manager

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Job Description: 

Come grow with us!

Pacific Coast Fruit Company is a local, family-owned produce distributor that has proudly served our Pacific Northwest retail, wholesale and food service customers since 1977. We are now one of the largest independent produce distributors in the Northwest with distribution centers in Portland, Oregon and Seattle (Kent), Washington.

Our employees are a big part of our success, and we truly believe the words of our founder, Emil Nemarnik, who often said, Take good care of your employees, customers, shippers, and farmers and they will make you successful. As an Quality Assurance Manager, you'll not only earn a competitive hourly wage and comprehensive benefits, but also open doors to a wide variety of advancement opportunities. Pacific Coast Fruit Company takes pride in developing employees and recruiting from within, and we hope this position is just the beginning of your career with us!

The Quality Manager is part of the facility management team and collaboratively supports the company strategic plan. The Quality Manager is responsible for Food Safety and Quality through planning, coordinating, training, and implementing the food safety and quality programs in all areas of the Portland facility. The Quality Manager manages and actively participates in the necessary work within several areas of the warehouse and prepared foods departments to ensure all food safety and product quality metrics are continually met. Responsible for managing labor costs and expenses to meet department goals.

What you'll do...

Food Safety:

  • Maintain full knowledge of current food safety plans
  • Responsible for daily implementation and documentation of all food safety plan metrics
  • Responsible for the review, verification, and filing of all food safety monitoring documents
  • Assist the Director of Food Safety in the development, implementation, and validation of food safety plans and programs
  • Communicate and takes corrective action on all non-compliant employee observations
  • Maintain HACCP and other food safety education as required to act as a back-up to the SQF Practitioner
  • Act as a back-up to the Food Safety Coordinator for Labeling and Product Specification development and maintenance


  • Oversee inspections of all inbound produce loads from suppliers and inner-company transfers ensuring all products are inspected in accordance with USDA and internal standards.
  • Oversee the continuous product inspections of inventories to always ensure products available for distribution meet company standards.
  • Oversee the quality of finished product output in Prepared Foods.
  • Support the use of the QC App, Lot Traceability, and Produce Pro warehouse management system
  • Walk the warehouse and cold rooms daily directing and verifying the inspection of all inventories in the facility.
  • Partner with Sales to ensure all customer quality expectations are met.
  • Work closely with Procurement, QA, and Operations to communicate needs and opportunities
  • Communicate effectively with Rework and Procurement teams to ensure products are reworked in an effective and timely manner
  • Develop, maintain, and distribute reports on Quality and Food Safety metrics and trends
  • Receive, log, and investigate root cause of all product quality complaints. Take corrective actions to eliminate the continuation of the quality issue. Develops and implements preventive actions to
  • eliminate repeating quality issue


  • Participate in all 3rd party and customer Food Safety and Quality audits
  • Perform monthly internal Food Safety, cGMP, Food Defense, and other audits as required with a multi-disciplinary team
  • Complete corrective and preventive actions on all audit deficiencies including logging corrective actions, adjusting programs, training, and inputting maintenance orders as required.

Training and Development

  • Maintain and deliver product quality training to all employees as required
  • Manage and accomplish all food safety training standards for all relevant staff
  • Provide guidance and direction to staff, including setting performance standards and managing and evaluating performance

What we look for...

  • Bachelor of Science preferred with 3+ years produce industry experience, or an equivalent amount of education and experience.
  • Ability to multi task and plan and carry out projects with well-defined goals and outcomes
  • Possess excellent communication and relationship building skills and the ability to work effectively with individuals at all levels of the organization
  • Advanced understanding of how to lead and develop teams by building mutual trust, respect, and cooperation among team members
  • Good judgment and the awareness of financial impact of decisions
  • Ability to act with honesty and integrity and perform work at a level which promotes a positive image of Pacific Coast Fruit Company within the organization and the marketplace
  • As a leader, model and communicate the Company's Vision, Mission, & Values
  • Proficiency in MS Office products, with emphasis in Excel

What you'll gain...

  • The opportunity to contribute, learn a lot, and have fun along the way
  • Competitive salary and comprehensive benefit package including, medical, dental, vision, 401(k) and profit sharing plan as well as paid time off
  • Regular and constructive performance feedback
  • Lots of fresh produce you can eat or take home to your family through our generous employee purchase program

Pacific Coast Fruit Company is proud to be an Equal Opportunity Employer

Pacific Coast Fruit Company participates in the E-Verify Electronic Employment Verification Program. To ensure that we continue to maintain a safe work environment, all employees must pass a pre-employment drug screen and background check prior to beginning work.

Our company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.

This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.

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