Sales Manager - Retail

Are you ready to grow your career with a global leader in the berry industry?At our core, we aren’t just selling fruit; we are delivering a premium experience. We pride ourselves on a culture of innovation, transparency, and excellence. When you join our team, you’re joining a fast-paced, high-growth environment where your impact is visible from the farm to the supermarket shelf.‍

Why you’ll love working here:

• Global Impact: Be a key player in the Americas market, representing a brand known for quality and sustainability.
• Relationship-Driven Culture: We value long-term partnerships—with our growers, our clients, and our employees.
• Dynamic Growth: The blueberry industry is booming, and we are at the forefront. You’ll have the autonomy to manage end-to-end processes and the support to master the global supply chain.
• Direct Value: Your work directly ensures that our growers receive the best returns for their hard work, making you a vital link in the agricultural ecosystem.

‍The Role‍

The Sales Manager is the heartbeat of our Americas operation. Reporting to the Sales Director for North America, you will bridge the gap between sales strategy and operational execution. You’ll manage seasonal sales plans on retail channel, attract new customers, nurture, build client relationships, and oversee the intricate logistics that ensure our blueberries arrive fresh and on time.‍

Key Responsibilities‍Sales & Program Management

• Execute seasonal sales plans and manage the rate of sales for preferred customers.
• Facilitate the selling of fruit into the correct market segments to maximize profit margins.
• Provide actionable market insights and competitor analysis to the management team.
• New Business Development with any in market targeted marketing activities to support the development of the OZblu brand

‍Supply Chain & Logistics Excellence

• Coordinate end-to-end logistics for customers, ensuring strict adherence to "On-Time" delivery requirements.
• Manage freight costs and maintain a competitive understanding of the freight market.
• Collaborate with freight vendor partners to streamline the shipping process.

‍Sales Administration & Finance

• Manage the full lifecycle of the sales process in our ERP system (NetSuite/iTrade).
• Ensure accurate costing, acknowledge purchase orders, and manage account sales/debtors.
• Assess and process claims with a fair and detail-oriented approach.

‍Relationship Management

• Act as the primary daily contact for clients, ensuring their needs are met with tact and discretion.
• Support growers by providing real-time feedback on stock, pricing, and market conditions.
• Collaborate with the marketing team on brand-building activities and sample benchmarking.

‍What You Bring to the Table‍Education & Experience:

• Degree: A tertiary qualification or BComm in Marketing, Logistics, or a related field.
• Experience: At least 3 years of professional experience in retail (fruit marketing or perishables experience is a major plus!).

‍Skills & Competencies:

• Leadership and effective negotiation
• Results and goals oriented.
• Tech Savvy: Proficiency in MS Office (especially Excel). Experience with NetSuite or iTrade will put you at the top of our list.
• Communication: Exceptional email etiquette and the ability to communicate clearly with diverse stakeholders.
• Organization: A "detail-oriented" mindset with the ability to plan and multitask in a high-pressure environment.
• Character: A results-driven professional who acts with integrity and builds trust easily.

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