Retail Account Manager / Inside Sales

Why Redd Remedies?

At Redd Remedies, our mission is to create expertly crafted natural supplements so we can bring health to people everywhere.

We believe in what we do. We operate with integrity. We find joy. We take care of each other. We value true partnerships. We go further. And we're always learning and always improving.

At Redd Remedies, we believe great business relationships start with genuine connection, trust, and a desire to help others succeed. If you get genuine satisfaction from helping people, building trust, solving problems, and creating relationships that last, we'd love to meet you.

We are looking for a Retail Account Manager / Inside Sales professional who loves people and loves building relationships. (This is NOT a cold call sales position). This person will become a trusted partner to our retail customers, someone who listens, understands their business, follows through on commitments, and looks for ways to help them succeed.

We don't want someone who simply sells to our retailers. We want someone who partners with them. When our customers trust us, value us, and know we genuinely care about their success, sales naturally follow.

What You'll Do:

Build meaningful retail relationships

• Serve as a trusted point of contact for assigned retail accounts.
• Get to know each retailer's business, goals, challenges, and opportunities.
• Maintain consistent, thoughtful communication and follow through on commitments.
• Proactively identify ways to help retailers succeed and grow their business.
• Conduct regular account conversations and quarterly business reviews with key accounts.

Grow sales through partnership

• Identify opportunities within existing accounts and with prospective retailers.
• Ask thoughtful questions to understand customer needs and recommend the right solutions.
• Follow up consistently and move opportunities forward.
• Work toward sales goals without sacrificing the long-term customer relationship.

Be a trusted Redd Remedies resource

• Develop strong knowledge of our products, ingredients, brand, and industry. We will provide learning opportunities for you to be confident in the information you share.
• Coordinate product samples, marketing materials, promotions, and account communications.
• Represent Redd Remedies at trade shows and retail events as needed.

Be a great teammate

• Partner closely with Outside Sales, Customer Care, Marketing, and Operations to create a seamless customer experience.
• Help onboard new retail accounts and sales representatives.
• Keep customer information, pricing, promotions, and resources accurate and organized.
• Step in to support the team wherever needed.
  

What We're Looking For:

We're looking for someone who:

• Genuinely enjoys people and naturally builds rapport and trust.
• Listens before selling and is curious about the customer's needs.
• Builds authentic relationships rather than transactional connections.
• Communicates warmly and confidently with a variety of personalities.
• Follows through and takes ownership of commitments and problems.
• Is confident but not pushy and understands that great selling starts with creating value.
• Is organized, resourceful, and dependable.
• Enjoys learning and is excited to become knowledgeable about our products and industry.
• Wants to be part of a team that believes in taking care of each other.
  

How You'll Know You're Successful:

• Retailers feel known, valued, supported, and confident in their partnership with Redd Remedies.
• Customers trust you as someone who understands their business and genuinely cares about their success.
• Strong relationships lead to increased loyalty, sell-through, and account growth.
• Retailers and teammates know they can count on you to communicate clearly and follow through.
• Sales opportunities are consistently uncovered through genuine relationships and thoughtful conversations.