Sales Coordinator

Are you an organized, detail-driven professional who thrives in a fast-paced sales environment? At Bako Sweet®, we’re more than just America’s leading branded sweet potato company, we’re growing a national brand with bold plans for the future.

As our Sales Coordinator, you’ll play a key role in keeping the sales engine running smoothly. From accurate order entry and customer communication to supporting sales presentations, samples, reports, and trade show materials, this is a highly visible support role where your work directly helps our sales team grow accounts, serve customers, and pursue new opportunities.

Why You’ll Love This Role

As our Sales Coordinator, you’ll have the chance to:

• Be a vital part of the sales team by helping ensure customer orders are accurate, timely, and complete.
• Work cross-functionally with sales, operations, logistics, shipping, food safety, and accounts receivable.
• Build strong relationships with customers, buyers, vendors, and internal team members. 
• Support brand and sales growth through reporting, presentations, samples, trade show materials, and customer follow-up.
• Make an impact every day by helping solve problems, improve communication, and keep orders moving smoothly.

What You’ll Do

• Enter and manage customer orders in Famous ERP, including POs, delivery dates, freight costs, and order instructions. 
• Monitor multiple customer platforms such as Procurant, iTrade, E2Open, OFX, Retail Link, and future systems to ensure no orders are missed. 
• Communicate with buyers regarding order updates, non-shipped orders, and potential issues. 
• Coordinate order changes, including last-minute adjustments, with internal teams to find the best solution for the customer and company. 
• Troubleshoot order, shipping, system, database, ASN, invoicing, and transactional issues.
• Submit weekly customer compliance forms and support customer item management requirements. 
• Manage Repositrak compliance for select customers and support new customer system setup.
• Assist Accounts Receivable by helping address initial issues and aging accounts before escalation.
• Process and document rejection notices, gathering input from operations, food safety, logistics, and sales. 
• Review and distribute BOLs daily and support freight and ASN processes as needed. 
• Ship samples for sales and marketing purposes, including occasional visits to facilities or shipping providers.
• Support Sales Account Managers with merchandising reports, customer activity insights, and customized PowerPoint presentations.

What We’re Looking For

• A detail-oriented, proactive team player with excellent written and verbal communication skills.
• Strong time-management skills and the ability to prioritize in a fast-paced environment.
• A positive, “can-do” mindset with a desire to learn, contribute, and exceed expectations.
• Ability to work independently and collaboratively across departments, customers, and vendors.
• Proficiency in Microsoft Office 365, including Excel, Word, PowerPoint, and Outlook.
• Experience with Famous Software, Repositrak, Procurant, iTrade, E2Open, OFX, Retail Link, or similar order-processing systems is a plus. 
• Bachelor’s degree in Business, Ag Business, or a related field preferred.
• Willingness to work overtime, including weekends and peak seasonal periods, as needed.

Why Join Bako Sweet®?

At Bako Sweet, we’re not just growing fresh sweet potatoes, we’re growing people, brands, and opportunities. This is your chance to join a collaborative, entrepreneurial company where your attention to detail, communication skills, and customer-first mindset will make a real difference.

We offer a strong benefits package, including:

• Medical coverage with 100% employee-only coverage paid by the company, plus excellent plan options including HMO, PPO, and PPO with HSA.
• Dental and vision coverage with 100% employee coverage paid by the company and low-cost dependent coverage options.
• Company-paid life insurance, with options to purchase additional family coverage.
• 401(k) plan with company match.
• Financial planning, retirement, and advisor assistance available at no cost.

Ready to help us support sales growth and share the sweetness with customers nationwide? Apply today and join the Bako Sweet team: www.bakosweet.com

Bako Sweet / Country Sweet Produce, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex.