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Job description
The Accounts Receivable Specialist is responsible for supporting the company’s accounts receivable functions, including customer invoicing, cash application, collections support, account reconciliation, and maintaining accurate customer account records. This position works closely with Sales, Customer Service, Operations, and Accounting to ensure timely and accurate processing of receivables and resolution of customer discrepancies.
Essential Duties and Responsibilities
- Process customer invoices, credits, adjustments, and other accounts receivable transactions accurately and timely
- Apply customer payments, wire transfers, ACH payments, and checks to customer accounts
- Monitor customer account balances and assist with collection activities on past due accounts
- Research and resolve invoice discrepancies, short pays, deductions, pricing issues, and unapplied cash
- Reconcile customer statements and AR aging reports
- Maintain accurate customer records, payment terms, and supporting documentation
- Communicate professionally with customers regarding account status and payment inquiries
- Collaborate with Sales, Customer Service, and Operations to resolve billing and shipment-related issues
- Assist with month-end closing procedures and audit support as needed
- Maintain confidentiality of financial and customer information
- Support continuous improvement initiatives within accounting processes and systems
Qualifications
- 2+ years of accounts receivable or general accounting experience preferred
- Experience in the produce, agriculture, food distribution, or logistics industry is a plus
- Experience with FAMOUS Software strongly preferred
- Proficiency with Microsoft Excel and Microsoft Office applications
- Strong attention to detail and organizational skills
- Ability to prioritize tasks and meet deadlines in a fast-paced environment
- Strong analytical, problem-solving, and communication skills
- Ability to work independently and as part of a team
- BS or AA degree in Accounting, Business, or related field a plus
Preferred Skills
- Understanding of produce industry billing, deductions, and customer compliance requirements
- Experience with EDI transactions and customer portals
- Knowledge of accounting principles and AR best practices
- Ability to handle high transaction volumes with accuracy
Work Environment
- Office-based position with extended computer use
- Fast-paced environment with seasonal volume fluctuations common in the produce industry
Compensation and Benefits
- Competitive compensation based on experience
- Health, dental, vision, and retirement benefits
- Paid time off and holidays
- Opportunities for growth and advancement within the organization
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